We take your privacy very seriously.

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This Privacy Policy explains how Traxxvault collects and handles your personal information. The Traxxvault service allows your sporting administrator to capture and store certain personal information authorised.

 

We may update this Privacy Policy from time to time. The most current version will be posted on the Traxxvault website. If we make any material changes, we will notify you by email (to the address associated with your account) or when you next log in to your account.
 

In this Privacy Policy "Traxxvault", “we” or “We” refers to Vaxxvault Pty Ltd ACN 644 391 195 and "you" or "You" refers to the user of the Traxxvault solution or a visitor to the Traxxvault website (www.Traxxvault.com).

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1. Information we collect

We collect the following categories of information:

• personal information, like your name, email address and telephone number;

• information about your device, such as operating system, hardware model, network information, browser details;

• usage data (relating only to the Traxxvault solution);

• IP address;

• cookies that uniquely identify your account.

 

In addition, Traxxvault enables your sporting administrator to capture and store certain personal information authorised, including information related to head injuries or suspected head injuries.

 

2. How we use your personal information

We use the information we collect from you to provide and improve the Traxxvault service, including:

(a) Enabling us to properly identify you;

(b) Enabling us to communicate with you and assist in resolving any issues you may have;

(c) To improve the user experience and quality of the Traxxvault service; and

(d) To conduct our business processing functions, including internal reports and analysis;

(e) Enabling the transfer of information to your parent or guardian (if you are under 18 years of age);

(f) Using anonymised information for benchmarking purposes.

 

We may process your personal information on a server located outside the country where you live.

  

3. Updating your personal information

If you wish to contact Traxxvault to access your personal information, to seek to correct it, delete it or to make a complaint about privacy, please email us info@traxxvault.com.

 

4. Security

We use various systems and services to safeguard the personal information we store, as part of our business systems and processes. We take steps to protect your personal information from misuse, interference or loss and unauthorised access, modification and disclosure with appropriate safeguards and security measures.

 

Whilst we do our best, you should be aware that transmitting information over the internet is not always secure. When you share information with us (such as over the internet, or sending us an email), it is at your own risk as factors beyond our control include the security of the device you use to communicate with us and steps you take to protect your login details and password.

 

If you suspect there has been any unauthorised access or misuse of your personal information, please contact info@traxxvault.com.

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